Activate maximizes volunteer time, dramatically increases voter contact, and allows you to manage your virtual call center in real time. It was designed by The Next Big Thing, LLC team, who have decades of experience and made millions of calls to help Democrats and progressive organizations.
With Activate, campaigns can use volunteers to make calls without dialing. Now, volunteers only spend time talking to people and helping the cause - all for less money than paid calls!
Activate prides itself in its very high standards for customer service. As managing director Karin Alexander would put it, “Excellent customer service is a rule, not an exception.” In keeping with this motto, Activate takes every step to ensure that your campaign is satisfied with our services.
Activate always has one of its highly experienced staff members on call and ready to assist you with an questions you have or issues that might arise twenty four hours a day, seven days a week. These same experts are able use simple, web-based technologies to teach your volunteers and campaign workers how to use the Activate system to its fullest potential through screen-sharing and live conversations. They can also instruct members of your campaign on how to pull data from the Activate system, as well as make small tweaks to your scripts as you see fit. In addition, using the Activate system, we are able monitor incoming calling data from all of our clients and notice potential issues before they become serious problems for your campaign.
In addition, for users of our paid live phone bank, we offer the services of experience callers working under the guidance of a call center supervisor to ensure the accurate delivery of your script and maximize our ability to gather the data you need.
We watched as campaigns failed to use the energy and dedication of their supporters properly and wasted money on faceless paid help in an effort to get their message out. Activate was designed to change that.
We have spent the last few years developing and perfecting Activate, a system that puts supporters to work on the phones and allows them to efficiently get their campaign’s message out. Activate was designed by The Next Big Thing, LLC team, which has decades of experience and made millions of calls to help Democrats and progressive organizations. It maximizes the time the volunteers are able to spend contacting voters by cutting out time that would otherwise be wasted dialing, printing call sheets and even waiting for the phone to ring.
In the 21st century, this is the way campaigns should be run – driven by grassroots power and enhanced by cutting edge technology. Since 2006, Activate has been used to win campaigns at every level of political spectrum, from presidential elections down to small local efforts and everything in between.
